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POPIA Compliance Statement

Protection of Personal Information Act 4 of 2013

Last Updated: March 2026

Our Commitment to POPIA

Benjamin Investment Group (Pty) Ltd is fully committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA). We recognize that protecting personal information is fundamental to maintaining trust with our clients, employees, suppliers, and stakeholders. This statement outlines our compliance framework and commitment to data protection.

Information Officer

In accordance with Section 55 of POPIA, we have appointed an Information Officer responsible for overseeing compliance and acting as the contact point for data protection matters:

Information Officer: [Name]
Deputy Information Officer: [Name]
Email: [email protected]
Phone: +27 12 824 1627
Physical Address: 43 Percy Riley, Pioneer Street, Newcastle, 2940

The 8 POPIA Conditions for Lawful Processing

1. Accountability

We take full responsibility for the personal information we process. Our governance structure includes documented policies, regular compliance monitoring, designated Information Officer, annual reviews, and staff training.

2. Processing Limitation

Information is collected directly from data subjects, consent is obtained where required, processing is limited to necessary purposes, and third-party processors are bound by written agreements.

3. Purpose Specification

Personal information is collected for specific, explicitly defined purposes that are documented and communicated at the time of collection.

4. Further Processing Limitation

Information is not processed for secondary purposes unless compatible with the original purpose, consent is obtained, or required by law.

5. Information Quality

We take reasonable steps to ensure personal information is complete, accurate, and updated where necessary through verification procedures and correction processes.

6. Openness

We maintain transparency through our Privacy Policy, POPIA Compliance Statement, PAIA Manual, and published Information Officer contact details.

7. Security Safeguards

We implement access controls, encryption, firewalls, secure storage, confidentiality agreements, and incident response procedures to protect personal information.

8. Data Subject Participation

Data subjects have the right to access, correct, and object to processing of their personal information through established procedures.

PAIA Manual

In compliance with the Promotion of Access to Information Act 2 of 2000 (PAIA), we maintain a PAIA Manual describing the procedure for requesting access to records held by the company. To request our PAIA Manual, please contact our Information Officer.

Register of Processing Activities

We maintain a record of all processing activities documenting categories of data subjects, personal information processed, purposes, recipients, retention periods, and security measures.

Data Breach Response Procedure

In the event of a security breach, we have procedures for detection, containment, investigation, notification to affected parties and the Information Regulator, remediation, and documentation.

Employee Training

All employees receive POPIA awareness training appropriate to their role, with specialized training for those handling personal information in HR, procurement, project management, and IT functions.

Third-Party Processor Agreements

Where third parties process personal information on our behalf, written agreements ensure POPIA compliance, equivalent protection, right to audit, and breach reporting obligations.

Data Subject Rights

To exercise your rights under POPIA, contact our Information Officer at [email protected]. Requests will be processed within statutory timeframes.

Complaints Procedure

If you believe your personal information has been mishandled, contact our Information Officer first. If unsatisfied, you may lodge a complaint with the Information Regulator at [email protected] or www.justice.gov.za/inforeg/.

Annual Compliance Review

Our POPIA compliance is reviewed annually to ensure ongoing effectiveness and alignment with regulatory developments.

Contact Information

Information Officer
Email: [email protected]
Phone: +27 12 824 1627
Physical: 43 Percy Riley, Pioneer Street, Newcastle, 2940

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